Nortel BCM Call Center Basic with 10 active agents paper software authorization code.
Auto Attendant can primarily greet callers, and play a different message based on your specifications. You can even be prerecorded and scheduled messages/greetings in advance for special holiday greetings and hours, etc. Up to 100 special holiday greetings can be scheduled in advance.
Highlights
20 Configured Agents 10 Active Logged-in Agents 20 Agent Priorities 15 Lines 20 Overflow Rules 2 Queues 10 Recorded Announcements
